Improving natalizumab recording in Primary Care Records in relapsing remitting MS


By Viv Horton, Advanced Clinical Pharmacist, The James Cook University Hospital

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1. Background and Aims

Natalizumab is a highly effective disease modifying treatment (DMT) for relapsing-remitting multiple sclerosis (MS), it is given by monthly intravenous infusion in our Neurology Day Unit. The MS Team aim to ensure clear documentation of this treatment in patients’ Summary Care Record (SCR) or record of current medication, as there are important safety considerations for prescribers, particularly in relation to considering other medications including immunosuppressants and vaccinations.

2. Objective of Audit

NHS England states that summary care records should contain a complete and up-to-date list of all medication prescribed for an individual. We hoped to ensure that all of our patients receiving natalizumab had this recorded in their SCR.

3. Method

There are currently 35 patients receiving natalizumab from the Neurology Day Unit at South Tees Hospitals NHS Foundation Trust. All were provided with written information about this audit when arriving for infusions and were able to choose whether they wished participate. All patients chose to consent to checking of their SCR on 2 occasions as described in the patient letter, see appendix 1.

Where it was found that natalizumab had not been recorded in the patient’s SCR, a letter was sent to their GP practice asking for this to be completed, see appendix 2. The patient’s SCR was then rechecked after one month. Where natalizumab was still not visible in the patient’s SCR, this was followed up with a phone call.

Where patients did not have a SCR, the GP practice was contacted by telephone, where natalizumab was found to be not recorded on the patient’s current medication, a letter was sent asking the GP practice to add this, see appendix 3, this was then confirmed with a further telephone call.

4. Results

Measure of qualityStandard1st SCR check Date: 07/192nd SCR check Date: 08/19Phone call Date: 09/19
All patients should have natalizumab recorded in their SCR/medication record100%31%77%91%

Natalizumab Recording in Patient’s Primary Care Medication Record, South Tees Hospitals NHS Foundation Trust


5. Discussion

It can be seen that this intervention improved natalizumab recording in SCRs from 31% to 91%. Of the 3 patients that still did not have natalizumab recorded in their summary care records, however, the GP practices advised that since they were now in receipt of this communication that this would be actioned.

Moving forward it is essential for patient safety that DMTs should be clearly recorded in primary care records of current medication. The process was fairly time consuming and it would not be possible to call every patient’s GP practice for all DMTs, however the MS team routinely write to the GP when they reissue prescriptions for a DMT.

It may then be possible to add the line, ‘please ensure *insert name of DMT* is documented in the patient’s summary care record as a ‘prescribed elsewhere’ item to ensure that all prescribers have a complete list of all medication when considering the patient’s care.

6. Actions

Advise add the line, ‘please ensure *insert name of DMT* is documented in the patient’s summary care record as a ‘prescribed elsewhere’ item to ensure that all prescribers have a complete list of all medication when considering the patient’s care.


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Improving natalizumab recording in Primary Care Records in relapsing remitting MS
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Developed in recognition of the essential role that neuro-pharmacists can play in a good neurology team, this Academy exists for pharmacy professionals who want to develop expertise in neurological conditions.